Question 1

How does the 7-day free trial work?

Accepted Answer

The 7-day free trial is on the Starter plan: add a card and you get the full product for 7 days — all prompts, all engines, improvement recommendations — with no charge until the trial ends, and you can cancel from billing settings in seconds. Growth, Pro, and Agency start immediately at checkout instead of a trial.

Question 2

What does an actual improvement recommendation look like?

Accepted Answer

Each fix maps to a specific URL, a specific gap, and the specific prompt it would win back. Example: 'Add G2 review schema to /pricing — failing prompt: best CRM with transparent pricing — why: G2 is cited in 8/10 winning responses; you have a profile but no review schema markup.' Every recommendation includes the evidence and implementation guidance, not just the label.

Question 3

How is RankSurf different from Peec, Profound, or Otterly?

Accepted Answer

Other tools tell you where your brand appears. RankSurf tells you exactly which page to fix, which gap to close, and which failing prompt you'd win back — with a specific recommendation for each. Monitoring without a fix list is just a dashboard. See the full breakdown at /compare.

Question 4

What's the difference between plans?

Accepted Answer

Every plan includes the full feature set: Barnacle Opportunity Scores + tracking, AI-drafted outreach templates, directory get-listed tracking, Reddit monitoring, PDF/CSV export, and shared reports. Plans differ by scale (domains, prompts, and team seats), support level (priority support on Growth+, dedicated support on Agency), and white-label reports & API access on Agency. The Starter plan includes a 7-day free trial; the other plans start immediately.

Question 5

How accurate are the results?

Accepted Answer

Results reflect what each AI engine actually returns at query time. AI outputs can vary between runs, so we track trends over time to surface consistent patterns rather than one-off fluctuations.

Question 6

How does data collection work?

Accepted Answer

We query ChatGPT, Perplexity & Google AI Overview through their official interfaces — direct APIs for ChatGPT and Perplexity, and the DataForSEO API for Google AI Overview. No scraping, no unofficial access — just real responses.

Question 7

What counts as a 'prompt'?

Accepted Answer

A prompt is one query string you track — like 'best B2B CRM software'. RankSurf runs each prompt across ChatGPT, Perplexity & Google AI Overview on every scan. So if you're on the Starter plan with 50 prompts, each scan produces at least 150 results. Your prompt count is what you configure; the engine coverage is automatic.

Question 8

How does RankSurf actually help me get cited by AI?

Accepted Answer

RankSurf finds the specific third-party pages that AI engines already cite when answering prompts where your competitors appear but you do not. Each opportunity gets a Barnacle Opportunity Score (0–100) based on how often the page is cited, how authoritative the domain is, and how many competitors already appear there. For high-scoring opportunities, RankSurf generates the outreach message to send — pre-filled with the article title, your brand context, and a suggested pitch. Once you mark an opportunity Done, RankSurf re-crawls that page and marks the citation earned when your brand appears on it — closing the loop between the outreach you send and the result.

Question 9

Can I track whether ChatGPT or Perplexity mentions my brand?

Accepted Answer

Yes — RankSurf runs your buyer-intent prompts across ChatGPT, Perplexity, and Google AI Overview multiple times per week and shows you the exact ranked responses, color-coded brand mentions, and alerts when anything changes.

Prompt	Trend	Scanned
CRM with Slack integration	8.0	2h ago

best CRM for startups	12.0	2h ago

affordable CRM for SMBs	9.0	2h ago

best CRM with transparent pricing	18.0	2h ago

CRM with free trial	2.0	2h ago

best CRM API for developers	4.0	2h ago

best B2B CRM software	5.0	2h ago

alternative to Salesforce	3.0	2h ago

AI is recommending your competitor right now. RankSurf gets you into the answer — and proves it.

Track visibility across the AI engines your buyers actually use

AI answers are the new front page

AI builds its answers from third-party pages — we help you earn your spot on them

See every time an AI engine mentions your brand — and every time it doesn't

AI visibility and GEO insights

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Cited but Not Recommended: AI Visibility’s Blind Spot

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Everyone else monitors. We fix.

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Frequently asked questions

Find the page costing you the next 10 deals.

AI is recommending your competitor right now. RankSurf gets you into the answer — and proves it. is recommending your competitor right now.RankSurf gets you into the answer — and proves it.